FAQs

How do I determine my child’s size?

To determine the right size, we recommend referring to the size chart on each product page. The size chart provides measurements such as height, chest, waist, and recommended age range.

Because children grow at different rates, we suggest measuring your child carefully and comparing the measurements with our size chart to choose the best fit.

What is the return policy?

We accept returns within 30 days of delivery. Items must be unworn, unwashed, unused, and in their original condition with tags and packaging attached.

For more details, please refer to our Return & Refund Policy page.

How long does shipping take?

Shipping times may vary depending on your location and the shipping method selected at checkout.

Orders are usually processed within 1–3 business days. After shipment, standard shipping typically takes 7–14 business days, while express shipping usually takes 3–7 business days.

Please note that delivery times are estimates and may vary due to customs, weather, carrier delays, or other circumstances beyond our control.

Can I cancel or modify my order?

If you need to cancel or modify your order, please contact our customer service team as soon as possible.

We will do our best to help you. However, once an order has been processed, packed, or shipped, it may not be possible to cancel or modify it.

How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

You can use this tracking number to check the delivery status through the shipping carrier’s website.

Do you offer international shipping?

Yes, we may offer international shipping to selected countries and regions.

Please note that customs fees, taxes, duties, or other import charges may apply depending on your country or region. These fees are the responsibility of the customer and are not included in the product price or shipping cost.

What payment methods do you accept?

We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We may also support PayPal or other secure payment methods for added convenience.